The Role of Administrative Staff in Student Relationship Management (SRM); A Tool for Quality Teacher Education
Jane Naa Lankai Lamptey
St. Louis College of Education, Kumasi, Ghana.
Isa Mohammed Umude
Wesley Senior High School, Konongo, Ghana.
Evans Atteh *
Department of Mathematics and ICT, Wiawso College of Education, Sefwi Wiawso, Ghana.
*Author to whom correspondence should be addressed.
Abstract
The preparation of pre-tertiary school teachers by colleges of education in Ghana is beset by varied challenges of quality. A lot of the products of the colleges are unable to measure up to desired standards of competence. It appears that efforts at promoting quality teacher education seem to centre mostly on enhancing the academic capabilities of teachers to enhancing students' capability to act as agents of their own learning. This article brings to the fore, the drivers of student-centred learning and how colleges of education can empower students as clients with absolute responsibility to drive their own learning. It clarifies the role of the administrative staff in the implementation of students’ relationship management and how their functions constitute the bedrock for effective teacher preparation.
Keywords: Administrative staff, relationship management, teacher education.